You are here

I am using a prefix with the custom format and would like the codes to be generated automatically moving forward. How do I change that?

Once codes are created under a prefix, there are limitations on changing the format. Prefixes set up with the custom 7 format cannot be changed once codes are created. Prefixes set up with the custom 4 format may be changed to the "4 digit code" sequenital format. The prefix Administrator would need to contact customer service to make the request and sign an authorization form.